Michel Tremblay  is full professor in the Department of Human Resources Management at HEC Montréal. He is also holder of the Chair in Mobilization of Individuals, Groups and Organizations.

He holds an MSc in Management from HEC Montréal, as well as a DSc in Management from the Aix-Marseille Graduate School of Management specializing in the fields of strategic management of human resources (HR) and mobilization of employees in the retail and service sectors.

His teaching focuses mainly on remuneration, the mobilization of human resources and innovative practices in human resources management (HRM). Mr. Tremblay has authored more than sixty publications and his research has been published on two continents (Canada, the United States, France, England, Switzerland and Belgium).

He was awarded the Gaétan Morin Prize-HEC in 1998, and his most recent research dealt with the multilevel effects of HR practices, leadership styles and remuneration on the mobilization of employees and managers and on customer satisfaction.


  • MSc, Master of Science in Management, HEC Montréal
  • DSc, Doctorate in Management , Aix-Marseille Graduate School of Management, France

Research Focus

  • Means of social exchange within organizations (e.g. confidence, support, commitment)
  • Mobilization behaviors
  • Customer service climate and customer satisfaction
  • Drivers of mobilization and, more specifically, the role played by human resources and leadership practices
  • Remuneration and employee recognition strategies in the workplace
  • Human resource outsourcing
  • Benefits adapted to the needs of employees